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Scheduling

You can go to Pearson VUE - Test Taker Home and schedule online.

• SAS exam scheduling must be done through Pearson VUE.
• Some exams may require that you obtain authorization before scheduling, such as VMware.

Reschedule Policy

To reschedule your exam appointment, you must notify Pearson VUE at least one business day before your appointment. You can log into your Pearson VUE account to reschedule. Please contact Pearson VUE customer service if you have questions about this policy.

You can go to Pearson VUE - Test Taker Home and reschedule online.

Cancellation Policy

If you wish to cancel or reschedule your exam, you must contact Pearson VUE one business day prior to your exam appointment.
Canceling or rescheduling an exam less than 24 hours is subject to a same-day forfeit exam fee. Exam fees are due for no-shows.

If you have less than one business day, you can contact Pearson VUE Customer Service and see if they can reschedule. The Pearson VUE Customer Service phone number is specific to the exam you are taking and the best way to the number for the program you are testing for is through their web site.

You can go to Pearson VUE - Test Taker Home and cancel online.

AcuSkill does not schedule, reschedule or cancel any exams.

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If you do not bring the correct identification, you will not be allowed to test.

You must bring both a Primary ID and a Supplemental ID.

• Primary ID
• You must bring a valid, non-expired, Goverment-issued ID that bears your photo, full name, and signature.
• State or Province issued Driver's License
• State or Province issued ID card
• Military ID card
• National ID card
• Passport
• Tribal ID card
• Permanent Resident card (Green Card)

• Supplemental ID
• You must bring a valid, non-expired, Supplemental ID.
• Goverment-issued photo ID (in addition to the Primary ID).
• State or Province issued Driver's License
• State or Province issued ID card
• Military ID card
• National ID card
• Passport
• Tribal ID card
• Naturalization card
• Certificate of Citizenship
• Permanent Resident card (Green Card)
• Military Common Access Card (CAC)
• Department of Defense (DoD) CAC
• Student ID card
• Credit Card (May not be acceptible for some exams)

• The First and Last names on your ID must match the First and Last names that we receive from your professor or exam coordinator.
• Small deviations, such as Dave instead of David are allowed.

• It is the examinee's responsibility to review the ID requirements for the exam you are taking before making your appointment.

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AcuSkill and its test vendors/sponsors are not responsible for lost, stolen, or misplaced personal items.

• Do not bring anything with you aside from the required items needed to verify your identity.
• Items bought to the test center for use during your exam must be on the notification we received from the instructor/company.
• Medical related items are permitted if needed during your examination.

• Do not bring backpacks or large purses, while we do have lockers, they will not hold large items.

• Do not bring food or drinks.
• They are not allowed in any of the testing rooms or the lockers.
• We have a water cooler in the waiting room.

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AcuSkill and its test vendors/sponsors are not responsible for lost, stolen, or misplaced personal items.

• You will not be allowed to take any personal items with you into the testing room.
• This includes, but is not limited to:
• food or drinks
• all bags, backpacks, or purses
• notes or notecards
• electronics of any type
• recording devices of any type
• cell/smart phones
• pagers
• watches
• pens or pencils (we will provide them if authorized by the exam sponsor)
• calculators (we will provide them if authorized by the exam sponsor)
• jackets, coats or shawls
• hats or hoodies (and other non-religious head coverings)
• wallets
• eye glass cases
• sunglasses
• jewelry
• coins
• keys
• books or other materials not authorized by the exam sponsor

• Items bought to the test center for use during your exam must be on the notification we received from the instructor/company.

• Food and/or Drinks are not allowed in the Testing Rooms or our Lockers; you must return them to your vehicle.

• You must store all personal items in our lockers, except for food and/or drinks, or return them to your vehicle.
• If you refuse to store your personal items, you will be unable to test, and you will lose your exam and/or proctor fee(s).

• All electronic devices must be turned off before storing them our lockers.

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• If you arrive at the test center more than 15 minutes, but less than 30 minutes after the start time of your scheduled exam,
  and your exam time will not extend beyond our business hours,
• you may have to wait for an extended period of time before a seat opens up.

• If you arrive at the test center 30 minutes or more after the start time of your scheduled exam
• you will not be permitted to test,
• you will be marked as a "No Show",
• you will have to schedule a new exam attempt,
• and you will lose your exam and/or proctor fee(s).

• If you arrive at the test center after the start time of your scheduled exam,
  and your exam time will extend beyond our business hours,
• you will not be permitted to test,
• you will be marked as a "No Show",
• you will have to schedule a new exam attempt,
• and you will lose your exam and/or proctor fee(s).

• If you fail to appear for your scheduled exam,
• you will be marked as a "No Show",
• you will have to schedule a new exam attempt,
• you will lose you exam and/or proctor fee(s).

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• We will check your temperature with an infrared thermometer on your forehead before you are allowed to enter.
• If you have a temperature, we will NOT allow you to enter the test center and you will have to reschedule.

• You must wear a mask while in the testing center.
• If you have been vaccinated and it has been two weeks since the series was completed, you will not have to wear a mask per the CDC and the State of Colorado.

• All test stations, mice, keyboards, pens, locker keys, clip boards, and reusable boards are sanitized after each use.